By Shannon Lukens.

 

Attorney General Phil Weiser has announced a settlement with Parking Revenue Recovery Services. This is the company that manages three parking lots at the Steamboat Ski Resort, including the one closest to the escalator to the base and across from the Steamboat Grand.

Parking Revenue Recovery Services is based in Aurora. The Attorney General found that the company illegally collected or attempted to collect on fines for parking that was already paid for or someone entered a wrong plate number, or they left before the 15-minute grace period. The company has to pay back $31,000 in fines, and pay $75,000 to the attorney general’s office for restitution.

Coloradans who believe they are being unfairly targeted or treated by debt collectors can file a claim here: Link to file a claim

Press release from Attorney General Phil Weiser; Aug. 30, 2023.

Attorney General Phil Weiser announces settlement after parking company illegally charged, collected fines from hundreds of consumers

Aug. 30, 2023 (DENVER)— Attorney General Phil Weiser announced today a settlement reached between his office and Parking Revenue Recovery Services, Inc. (PRRS) after an investigation found the Aurora-based company illegally collected or attempted to collect on fines for parking that was already paid for or were incurred by another vehicle owner.

 

The complaints received by the Colorado Fair Debt Collection Practices Act Administrator, who works on behalf of the attorney general, said PRRS routinely tried to collect fines from consumers who entered the wrong license plate but paid for parking, paid for parking after the company’s 15-minute grace period, or didn’t park in the company’s lots at all but received parking notices anyway.

 

“Whether they were told to pay meritless fines for parking they already paid for, or they received a notice in the mail from somewhere they never even parked, hundreds of consumers fell victim to this company’s dishonest tactics.” said Weiser. “After reviewing numerous complaints, my office investigated their conduct and took action to stop these unfair and deceptive practices in their tracks.”

 

Under the terms of the agreement, the company will dismiss any parking notices for consumers who entered the wrong license plate or who were erroneously issued notices as well as report on these practices to the administrator so she can monitor compliance. The company will also increase its grace period to 20 minutes, and issue over $31,000 in refunds to any of the 442 consumers who paid fines that were inappropriately charged and collected. Additionally, PRRS will pay $75,000 to the attorney general’s office for any restitution where possible, consumer outreach and education, consumer credit or consumer protection enforcement, or efforts to advance the public welfare.

 

Coloradans who believe they are being unfairly targeted or treated by debt collectors should file a complaint at coag.gov.

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